Terms of Service
Clear expectations for using ScoutLocal.
These terms govern your use of the ScoutLocal app and website. By using ScoutLocal you agree to them.
These Terms of Service ("Terms") are a binding agreement between you and Novalyse LLC ("ScoutLocal," "we," "us," or "our") governing your use of the ScoutLocal mobile app and the scoutlocal.novalyse.com website (together, the "Service"). If you do not agree, do not use the Service.
1. Eligibility
You must be at least 13 years old to use the Service. By using ScoutLocal you represent that you meet this requirement and that the information you provide is accurate.
2. The Service
ScoutLocal is an early-stage directory that helps military families find local businesses, services, and events near their base, and lists military-spouse-owned businesses. The Service is in beta and may change, add, pause, or remove features as the product develops.
3. Your account
You are responsible for the activity under your account and for keeping your login credentials secure. Notify us promptly of any unauthorized use. You may close your account at any time (see Delete my data).
4. User and business content
You are responsible for the content you submit — including recommendations, suggested events, reports, feedback, and business listing details and photos — and you confirm you have the right to submit it. You grant ScoutLocal a non-exclusive license to host, display, and use that content to operate and promote the Service. We may review, correct, label, suspend, or remove content to protect directory quality, accuracy, and safety.
5. Business listings and subscriptions
Business owners may claim or create a listing and, for paid listings, subscribe to a plan billed through Stripe. Pricing and any applicable founding-partner terms are presented at sign-up. Subscriptions renew until cancelled; you may cancel at any time, and we will provide advance notice before a renewal charge. Verification and ranking are governed by documented criteria and cannot be purchased: payment supports a listing, never a badge, ranking boost, suppression of reports, or removal of a verified-closed status.
6. Acceptable use
Do not submit fraudulent or misleading information, impersonate another person or business, infringe others' rights, harass others, attempt to gain unauthorized access, interfere with or disrupt the Service, scrape or misuse data, or use ScoutLocal for any unlawful purpose.
7. No guarantee or endorsement
Verification means the stated criteria were reviewed at a point in time. It is not a guarantee of a business's quality, availability, safety, pricing, or suitability. ScoutLocal does not endorse any listed business, and your dealings with any business are solely between you and that business.
8. Third-party services and links
The Service relies on third-party providers (such as hosting, payments, email, and notifications) and may link to third-party sites. We are not responsible for the content, products, or practices of third parties, which are governed by their own terms and policies.
9. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
10. Limitation of liability
To the fullest extent permitted by law, Novalyse LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, goodwill, or profits, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim or one hundred US dollars.
11. Indemnification
You agree to indemnify and hold harmless Novalyse LLC from claims arising out of your content, your use of the Service, or your violation of these Terms.
12. Termination
We may suspend or terminate access to the Service if you violate these Terms or to protect the Service or its users. You may stop using the Service and delete your account at any time.
13. Governing law
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Georgia will have exclusive jurisdiction over any dispute that is not otherwise resolved, to the extent permitted by law.
14. Changes to these Terms
We may update these Terms as the Service evolves. We will revise the "Last updated" date above and, for material changes, provide additional notice where appropriate. Continued use after changes take effect means you accept the updated Terms.
15. Contact
Questions about these Terms can be sent to support@novalyse.com. ScoutLocal is operated by Novalyse LLC.